Happy Clients
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    "Chaya is my one shop solution for gifts, quintessentially Indian but work well with people from different cultures.Most satisfying was my recent order of the tanjore worked frame of dance mudras was done beautifully, on time, packed very nicely & within the budgets we agreed on"
    Mrs.Aruna Anand
    Wife & Manager of Chess Champion Anand

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    "The beautiful 5ft X 4ft Ananthapadmanabha is the pride of our living room in Mumbai. The entire process has been a seamless & happy experience.There is more that we want from you soon."
    Mrs.Girija Jayasankar

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    "Chayas paintings have an old-world charm & ethnic feel, among the best we have seen. Our paintings arrived in the US in perfect shape. Thank you CHAYA for your professional and outstanding work"
    Shankar & Usha, Texas- USA

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    "Congratulations for bringing a beautiful store to Chennai which displays the rich heritage and artistic handicraft of India. I wish CHAYA all the very best and hope this space will showcase the master pieces of great artists, since Smt Champa Kumar herself is an artist and connoisseur of great repute."
    Gopika Varma-Mohiniyattam Exponent

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    "The reason I buy the work of Chaya is because of the clarity in work and the facial features. The gods look so divine."
    Mrs.Andal Agoram - Chennai.

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    "Like the fact that its handled by two generations...an interesting combination of youth and experience....Very personalized at the same time professional...Plenty of clarity in ....one knows exactly the expenditure involved while placing orders...Quality of work is very good....Very satisfied customer....All the best!"
    Mrs.Padmavathy Gunasekhar - Chennai.

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    "Always been fascinated by CHAYA s work. It captures the timeless appeal of Indian deities. Over the years have collected their work avidly."
    Mrs.Kausalya Neelakantan - Chennai.

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    "The paintings arrived safe in Delhi. The packing was done extremely well. I was very happy to see the paintings that had the signature Chaya style. Every one of our friends and teachers were thrilled to receive them and all of them appreciated the clarity and the beauty of the paintings.Thank you so much for your special attention and effort once again."
    T.S.Ramji & Meena-New Delhi

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    "Excellent tanjore paintings. I bought some recently for a Rotary national event and they were a big hit with every one. great job and thanks for the prompt delivery of the paintings"
    Mrs.Nalini Prabhakar - Chennai.

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Shipping details

CHAYA offers the following delivery/shipping options:

Our Logistics partners are SreeVyaapthi Services, Chennai who are the fedex and blue dart agents here. If you have any more specific questions regarding the shipping process, please do email Mr. Venugopal Indraganti at sreevyaaptiservices@gmail.com and he will be able to answer in detail as well.

(*Please note while we recommend our logistics partner with whom we work regularly, you are also welcome to go with any shipping company if you find better rates. Like we work with our shipping partner, Our only condition is, your chosen courier will need to pick up the painting from CHAYA as is, pack and send this to you safely. We are not equipped to undertake any packing whatsoever and we will not be responsible for any damages once it leaves our gallery premises as well. Shipping coordination will be only with you directly once it leaves our gallery premises. Thank you for your cooperation)

Before reading ahead, Please do go through our payment link where points 6-9 there pertains to shipping - http://www.chayatanjore.com/index.php?route=product/category&path=95

1. COD - Cash on Delivery (COD) for within Chennai city only. The Delivery charges for the same vary from 100-400 depending on the distance and size of product.  For all COD's we do the packing in the store itself and send it with our delivery person. The amount is payable to the delivery person directly in Cash. Cheques will not be accepted for COD. 

2. PAYTM - for all customers who have a PAYTM account. The CHAYA paytm mobile account no is +918778758171. Kindly note that only after money is credited into the PAYTM will the transaction be complete. Before you make the payment, please sms mobile no: 9840668521 so we can keep track of the same. The PAYTM mobile no is only for transaction purposes and not for calls. Also in case the mobile is in flight / travel mode , the paytm transactions cannot be undertaken. 

3. Domesic Courier - For all couriers, the shipping guys do the thorough packing to ensure safety of the product during transit. The shipping charges usually include the packing as well. The shipping partners send us an email with a cc to the customer with the shipping charges so there is absolute transparency.  We also use local carries if the customer prefers a much cheaper option. however the shipment will take upto minimum 4 working days to reach. 
IMPORTANT NOTE: Once the item is collected from CHAYA and taken to the shipping office & it is packed and weighed and after seeing the email...the customer decides they dont want the shipping option anymore...they would still have to pay for the packing charges (as mentioned on the email) & local delivery charges of 300 back to the gallery. 

CHAYA TANJORE - SHIPPING TARIFF DETAILS (incl of packing and gst 18%)

Some FAQ's
1. Will my shipment arrive safely? 
Rest assured, the courier people we use, may be a bit more expensive, but they do a very good job of packing and reaching the customer place on time and intact. We have many testimonials in our page to prove the same as well. We do shipments to USA, Europe and Asia on a very regular basis. 
2. How long will it take to come?
Generally to the USA, it takes anywhere between 3 - 6 days. Within India, around 2 days and other countries the same as USA.
2. What if there is breakage during the shipment? Do we need to insure the same?
CHAYA uses wooden frames + only acrylic (flexi glass) to frame most pictures except for the antique pictures that are already framed in glass. Flexi glass- while is not easily breakable, care needs to be taken to ensure it does not get scratched. We have sent upto 40 kgs of big tanjore paintings to the USA, during the Christmas holidays, where there is always a rush and the weather is cold. There has been no problem. However, everything is a case by case basis. If there is some breakage, we can always work things out to get the best possible solution. We have a good relationship with FEDEX. However if you are really very worried, as it is a shipment with a high value (say over Rs.50000), then it would be best to insure this so we can then claim any damages. 
We value your business and we look forward to hearing from you soon. :)
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