Domestic Shipping
Local Chennai Delivery (upto 15 kms from gallery)
We do either hand delivery or Dunzo. The rates will vary from Rs. 120- 600 based on distance and weight of package. Kindly see the 'Local Chennai Delivery Rates' chart below for more info on the same. Payment can be made either by google pay or cash. Please also let us know any special instruction at the time of delivery )(special message / gift packing).
Domestic Shipping (Within India) :
Shipping partner:
For those who dont have a bank account in India, please see our payment link for all other options.
(*Please note while we recommend our logistics partner with whom we work regularly, you are also welcome to go with any shipping company if you find better rates. Like we work with our shipping partner, Our only condition is, your chosen courier will need to pick up the painting from CHAYA as is, pack and send this to you safely. We are not equipped to undertake any packing whatsoever and we will not be responsible for any damages once it leaves our gallery premises as well. Shipping coordination will be only with you directly once it leaves our gallery premises. Thank you for your cooperation )
Some FAQ's
1.How long will my shipment take to come?
Within India, around 2-3 business days
2. Will my shipment arrive safely?
Rest assured, the courier people we use, may be a bit more expensive, but they do a very good job of packing and reaching the customer place on time and intact. Please do read our testimonials to prove the same as well. We do shipments all over India, USA, Europe and Asia on a very regular basis.
3. What if there is breakage during the shipment? Do we need to insure the same?
CHAYA uses wooden frames + only acrylic (flexi glass) to frame most pictures except for the antique pictures that are already framed in glass. Flexi glass- while is not easily breakable, care needs to be taken to ensure it does not get scratched. We have sent big tanjore paintings and there has been no problem. However, everything is a case by case basis. If there is some breakage, we can always try and work things out to get the best possible solution. We have a good relationship with our courier partners. PLEASE NOTE: Just so we there is complete accountibility, please make sure pictures or a video is taken during the unpacking of the items received from Chaya. Also please kindly note that, We will not accept pictures taken after the unpacking is fully done and the packing has been discarded. There have been cases, where the items were damaged later and the shipping partners were held accountable. Hence, we kindly request your cooperation in this regard. Thank you. If you are really concerned, then it would be best to insure this so we can then claim any damages. We definetely recommend insuring the shipment for all high value items (say over Rs.50000),
4. The partner usually uses ST courier , Professional courier or Blue Dart for all shipping purposes.
ST Courier - cheaper, takes longer time but may have some breakage as they throw the items during transit. ok for smaller items and non fragile items.
Professional courier - little more expensive than ST but items reach safe. Same time as ST courier
Blue Dart- Expensive. reaches in a day or 2 max. Items reach safe.
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